Thursday, May 21, 2009

Thursday Feature: Reviews & Interviews: Dave Robertson from Rings & Things

(Photo courtesy of Dave - this is him wearing a "toupee of iron chastity-belt tradebeads from Africa :)"

Today I am very happy to present Dave 'Optimator' Robertson from Rings & Things - seems like he's *everywhere* on the web, from Facebook to Twitter to our blogs (in the comments where he's always enthusiastic and supportive) to the Rings & Things forum, blog, and even behind the scenes in their online catalog (yep, some of the cool features there are courtesy of Dave and his 'leet' web-skillz).

It's always a pleasure to see his posts and Tweets (with his signature smiley face at the end). Dave has gathered a great group of Blog Partners, encourages you to post your business tips and blog comments at the Rings & Things site, tweets about crafty stuff and shares links via "re-tweets" from crafters everywhere - it's those little touches that mean a lot! I was very happy that Dave graciously accepted my offer to be interviewed! So, without further ado - here's the Q&A:

Dawno: Do you personally craft? If so, what? If not, is there any thing you would like to do, if you could?
Dave: Yes, I do some beading. (Tried knitting but I'm not so coordinated.) We keep a big vat of beads, basic findings, and stringing materials in the house. A lot of times at Rings & Things bead shows, either I or my wife will find some bead that we just have to have! Our stash comes in handy for making gifts, and it's a great activity to do with the kids. Even our two-year-old has started stringing his own necklaces, and he's got a very good eye for it.
Dawno: You've mentioned here and there that your degree is in Linguistics - would you tell us a bit about the path from that to Web Optimizer at Rings & Things?
Dave: It's more like two intertwined paths! I've studied Linguistics off and on for years, and been at Rings & Things for big chunks of the last decade. At the moment I'm lucky enough to finance my PhD program by helping sell beads. This relates to the next question, as you rightly foresaw...
Dawno: What is a Web Optimizer anyway?
Dave: A web optimizer is a person who works to make a website get noticed more. This involves all kinds of work, from getting involved in an online community to figuring out which words to use when we write about our products. That last part has a close connection with my linguistics training, because it involves researching how people talk. It's a fun, surprising way to find college studies paying off. (I'm just the kind of person to really, really enjoy questions like "Does Google care if people search for us as 'Rings and Things',or 'Rings n Things', versus 'Rings & Things'?") :)
Dawno: What do you like best about the R&T blogging experience?
Dave: Blogging is a creative outlet. Ideally it's also a challenge like Twitter: I think you should have a good, clear idea, and say it in a few powerful words. Be done before the reader is bored. It's tremendous fun to engage readers & get them to comment on a blog post. You'll notice, too, that certain kinds of ideas are characteristic of Rings & Things' blog: new uses for jewelry components, simple ways to grow your craft business, and other stuff that we think we'd like to read if we were at someone else's blog. So the job never gets old.
Dawno: What advice or suggestions can you share with independent artisans about getting their work "out there"?
Dave: I've met lots of artisans in person and online, and my conclusion is that they're just like any other small business. (1) Make your creations because they're something you'd love to own, not because they seem like a trendy item. (2) The web optimizer in me says, "just Google it". (3) Think about what "marketing" means to you. Persevere.
Dawno: Do you have a favorite story about Bead Tour?
Dave: My favorite stories are animal-related, for some reason. One of my fondest memories of being on the road for Rings & Things bead shows is of riding in the "bead truck" somewhere near the gigantic fireworks barn in Wyoming, and watching an eagle and a pronghorn antelope race each other. And once, we stopped by the road once in the middle of the Everglades and walked onto a ramp to look at some alligators lazing in the water. We got a good close look before we realized the alligators weren't lazing anymore, and were swimming toward us fast!
Dawno: Open question - share whatever you'd like to say to our readers.
I love it! If I could say just one thing, I'd ask everyone who has ever bought from Rings & Things to visit our online store...and review every product we've sold you. Your feedback goes straight to the next customer to look at that product, and helps them decide whether to order it. Other ways you can make your mark on our site are to comment at our blog, submit ideas via our craft business tips page, and ask questions or share tips in our discussion forum. (I guess I'm still answering that question about getting your name out there...!)
Don't forget, if you comment on the Rings & Things blog posts you get in on the chance to win their monthly prize. More comments, more chances!

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Blogger Dave Robertson said...

- Aw, shucks! :) Dave

May 21, 2009 at 8:17 AM  
Blogger Wendy T. Gibson said...

What a fascinating job you have sir! Thank you, Dawno, for this chance to find out more about R&T and all they have to offer as well as giving me some more insight into a very interesting online friend! I always enjoy reading your posts Dave, wherever I find them!

May 21, 2009 at 9:08 AM  
Blogger JustATish said...

Thank you Dawno for bringing this interview to us. It is great to get to know someone in a bit more of an intimate way.

And what a surprise!!!

May 21, 2009 at 11:46 AM  
Blogger Dawno said...

look! Dave's blushing!

Thank you Wendy and Tish for the visit and kind comments. Dave's a great guy and indispensable resource, isn't he!

May 21, 2009 at 12:30 PM  
Blogger Bev's Jewelry said...

Thanks Dawno for interviewing Dave. He is fun to follow on Twitter and else where. He responds to your comments and is very helpful.
I'm so bummed that I have to miss their trunk show in Boston area. (Going to see the Red Sox play the Nationals in DC. Hard decision.

May 21, 2009 at 2:31 PM  
Blogger Lisa said...

Very nice interview! I hope Dave realizes how much he gives to all the beaders and jewelry designers out there. Every bit of encouragement and mentoring is more meaningful to people than you think. I know it means a lot to me!

May 23, 2009 at 1:02 PM  
Blogger Dawno said...

Hey Bev, I know you'll have a great time at the game, but the show is tons of fun, hope another one is in your area later this year!

Lisa, you said it! Dave's a love!

May 24, 2009 at 8:11 PM  

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